The Emergency Department at Bay Medical Center provides medical care for approximately 72,000 patients each year, evaluating and treating patients and their families, of all ages, 24 hours a day, seven days a week.
The Emergency Department at Bay Medical Center is comprised of a triage area, a main emergency department, which features three extra-large trauma rooms as well as 28 private treatment rooms, including specialized areas for pediatrics, ENT, obstetrics, orthopedics, and psychiatry. Additionally, we have an eight-bed “Rapid Response” unit that provides more rapid assessment and treatment for patients with illnesses and injuries that are not serious or life-threatening and a six-bed clinical decision unit.
The Emergency Department nurses are dedicated to providing outstanding quality care to our patients through collaboration with our physicians and other team members. When it comes to making improvements in the Emergency Department, we have a voice. We serve on teams that plan and implement change. Some of our current Performance Improvement activities include, but are not limited to the following:
- Decrease overall length of stay in the main area
- Rapid Response length of stay 90 minutes or less
- All patients brought straight back to rooms, no waiting in the waiting room
- Patient Satisfaction reports
- Core Measures compliance – pneumonia and AMI
- Stroke goals
- Door to physician
We are very excited that Bay Medical is currently applying for state designation as a “Level II” trauma center, which will take us to the next level and is further recognition that Bay Medical is a top-notch hospital where our patients receive Five Star emergency care and treatment.